Shipping and deliveryBack
What are your shipping options?
Spend over $70 to qualify for free standard shipping! Orders under $70 are charged a flat rate of $3.99.
Estimated delivery times* during normal work hours, Monday-Friday:
Auckland - overnight North Island - overnight delivery South Island - overnight delivery, or 2 days with economy (for larger parcels) Rural addresses - will take longer than the above stated timeframes
*During sale and holiday periods dispatch and delivery may take longer with larger volumes of orders. If you need your order in a hurry, select one of our upgrade options. No deliveries on weekends and public holidays.
Signature required delivery
This option is recommended if you don't want Courier Post to leave your parcel unattended and is recommend for high-value items. Neither Courier Post nor NZ Muscle is liable for parcels that are stolen, damaged or lost after delivery.
Authority to leave - please note, if you or someone at the delivery address has previously given authority to leave parcels, Courier Post may deliver your parcel without a signature.
EXPRESS SHIPPING OPTIONS
Pace Evening Express - Auckland only
Order before 3pm Monday to Friday (excluding public holidays) and your order will be delivered between 6-9pm that evening. This shipping option will only be displayed for valid Auckland addresses at check-out.
If ordering on the weekend, your parcel will be shipped the next business day for delivery that evening. If there is no one home to sign for the parcel or it can't be left in a safe place, your pacel will via transferred to the depot for standard NZ Post delivery.
Urgent Tonight - Auckland metro area only (Albany to Papakura non rural)
For Auckland addresses in the Urgent Tonight delivery area, get your order delivered between 6-9pm Monday to Friday for a flat fee of $15. To qualify:
1. Check if your address is with the Urgent Tonight delivery area
2. Place your order before 3:45pm Monday to Friday (excluding public holidays) and select Urgent Tonight at checkout
If ordering on the weekend, your parcel will be shipped the next business day for delivery that evening. If there is no one home to sign for the parcel or it can't be left in a safe place, your parcel will via sent back to NZ Muscle
South Island overnight delivery
For South Island residents, we offer a overnight delivery service to the South Island via Courier Post air freight for $15.
To qualify for this service:
Order before 3:45pm Monday to Thursday (excluding public holidays) and select South Island Overnight. Orders placed on a Friday will normally be delivered the following Monday Rural addresses that are not within normal delivery timeframes are excluded from this service
Items such as gym equipment will be shipped via our freight forwarders and will take longer to deliver due to the size of the goods being shipped. These items are unable to be freighted via plane. Unfortunately as these are manual bookings it is not always possible to provide tracking numbers. If you require an update on the shipment of a bulky item, please contact us at email@example.com with your order number.