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I'm not happy with my item, what can I do?

We're sorry to hear you're unhappy with the item you received.  We understand that online shopping can be hard as you cannot see and physically try the item before you purchase.  If the item is unopened, you can return it to us for a credit or exchange.  

Please contact us within seven working days of receiving your order to initiate a return.

Unfortunately we cannot accept returns for products where you have opened the product and don't like the taste or performance of the product.  If you are unsure about a product and want some recommendations before ordering, don't hesitate to contact us for advice.

If you believe your item is faulty, please follow our returns process for faulty products.

Please note, we do not accept returns for items marked Final Sale.