How can we help?

Search frequently asked questions using keywords eg "returns"

I need to change/cancel items on my order

Add items
Once you have placed your order online and payment has been processed we cannot charge you for any additional items you may want to add to your order. You will need to place an additional order for these items.

Swap items
If you would like to swap flavours for the same product ordered, we may be able to facilitate this if the flavour is in stock and you get in touch with as soon as possible. During sale periods, swapping flavours is not possible due to the high volume of orders being dispatched.

Cancel order
Unfortunately once an order is confirmed, we cannot cancel orders unless there is a genuine error at the time of purchase e.g. the same order was placed twice within minutes due to a technical glitch. Please contact us as soon as possible so we don't ship multiple orders to you.