How can we help?

Search frequently asked questions using keywords eg "returns"

How can I track my parcel?

CourierPost

For orders shipped for free or South Island overnight, you can track your delivery here by entering the tracking code in your shipping notification email: https://www.nzpost.co.nz 

Urgent Tonight

For orders shipped via Urgent Tonight, you can track your delivery here: https://couriers.urgent.co.nz/Track. Urgent Tonight orders are collected from our warehouse for dispatch at 3:45pm Monday to Friday.  Because of the short window between collection and delivery, limited tracking is available.